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Solving problems: customising logos in the customer portal
Solving problems: customising logos in the customer portal

I want to put my logo and hide the Powered by Holded message.

Héctor Emperador avatar
Written by Héctor Emperador
Updated over a week ago

What is the problem?

When I log in to the customer portal, I see my company logo, but in the bottom left corner there is a text with the Holded branding(Powered by Holded).

How to solve it

The company logo will appear in the customer portal as long as this logo has been uploaded from the options Settings > General preferences of your Holded account, regardless of the type of plan contracted (Basic, Standard, Advanced and Premium). However, the text with the Holded branding(Powered by Holded) will only disappear from the portal in those accounts with an Advanced or Premium plan.

To update your plan type and remove the Holded branded text:

  1. Go to the Control Menu

  2. Select Subscription

  3. Click on Upgrade plan

  4. Choose the following plan (Advanced or Premium)

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