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Frequent questions
Frequent questions

The answers to the most common questions

Camilla avatarHéctor Emperador avatarRocío avatar
3 authors46 articles
TicketBAI: frequently asked questionsThe answers to the most common questions.
E-invoice: frequently asked questionsThe answers to the most common questions.
Troubleshooting: creating a substitution amendment saleFollow the steps below and generate a replacement sales invoice.
Solving problems: Duplicate numberingHow to keep the numbering of your invoices up to date.
Solving problems: exporting invoices with CIF/NIFHow to export a complete list of all your outgoing invoices
Solving problems: emails I send from Holded go to junk mailThe emails you send from Holded to your contacts do not arrive in their inbox, but in the Spam folder.
Solving problems: Setting up SMTP document sendingConfigure the SMTP and TLS fields of your email server.
Solving problems: protecting yourself from non-paymentInsure your invoices and guarantee their collection.