Frequent questions
The answers to the most common questions
TicketBAI: frequently asked questionsThe answers to the most common questions.
E-invoice: frequently asked questionsThe answers to the most common questions.
Solving problems: Duplicate numberingHow to keep the numbering of your invoices up to date.
Solving problems: exporting invoices with CIF/NIFHow to export a complete list of all your outgoing invoices
Solving problems: emails I send from Holded go to junk mailThe emails you send from Holded to your contacts do not arrive in their inbox, but in the Spam folder.
Solving problems: Setting up SMTP document sendingConfigure the SMTP and TLS fields of your email server.
Accounting date: frequently asked questionsAnswers to the most common questions about the deduction date.
Solving problems: dates on purchase invoices and their accounting and tax implicationsDifferences between the date, the date of the entry, the trade date, the date of the accounting record and the settlement period.
Problem solving: adding leasing dataHow to correctly report expenses related to leasing.
Products: frequently asked questionsFrequently asked questions (FAQ)
Orders: frequently asked questionsFrequently asked questions (FAQ)
Warehouses: frequently asked questionsFrequently asked questions
Manufacturing: frequently asked questionsAnswers to the most common questions about Manufacturing
Case study: management of product magnitudesManage products purchased in volumes, weights and lengths different from those of their sale.
Troubleshooting: reconnecting my bankVerify your banking connection and manage synchronization notifications.
Solving problems: retry direct debit via GoCardlessHow to re-launch the collection of one of my invoices with GoCardless.
Stripe: frequently asked questionsSolve your questions about Stripe and start managing your payments with Stripe and Holded