Access method management

Choose to access Holded by password, or by Google, Apple ID or Facebook

Héctor Emperador avatar
Written by Héctor Emperador
Updated over a week ago

During the process of creating your account in Holded you can choose between two different access methods:

1. Password access

If you choose to create a password, all you have to do is enter your company email and generate a password. We strongly recommend that your password be strong and unique to ensure account security.

☝🏼 Remember that, in addition to the password, you can secure your account by activating two-step verification (2FA).


Reset your password

You may need to reset your password at some point:

  1. Access the screen of login.

  2. Click the "Forgot your password?".

  3. You will be sent to a new page where you will have to enter your email address; enter the address and press "Send".

  4. will receive a recovery email at the address provided. Open the email and click the "Recover password" button.

  5. You will be redirected to a new page where you can update your password. Enter your new password and press "Submit".

  6. You will be returned to the login screen, where you can connect using the new password.

Change your password

From Menu > Edit profile, you have the possibility to change your current password if you need to. Learn how to do it here.


2. Access via Google or Apple

Using your Google account or your Apple ID is one of the most convenient ways to access Holded. During registration, you can click on any of the three options and the authentication system will be linked to your credentials from one of these three accounts.

If you want to use your Google account or Apple ID to sign in to your account, follow these steps:

  1. Access the screen of login.

  2. Select one of your accounts, among Google or Apple.

  3. Enter the email or user linked to the account.

  4. Click "Next".

  5. Enter your account password.

  6. Confirm the operation.

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