You probably have many accounts and the idea of ​​reusing passwords has crossed your mind. However, keep in mind that if your password is compromised, other accounts could also be compromised.

For this same reason, consider introducing the following practices into your daily life to protect your account.

Don't use obvious or easy-to-guess passwords, such as "123456" or "password." Opt for a unique and complex combination of more than 8 letters, with some capital letters, numbers, and symbols or special characters, if possible.

Likewise, avoid using old or duplicate passwords, and be sure to update your password from time to time.

Password managers allow you to generate strong and complex passwords. In addition, they store your login information for all the websites you use and help you enter them automatically. These tools are definitely very useful as they encrypt your password database with a master password, which is the only one you need to remember.

Not sure where to start? You can take a look at the password management options offered by Chrome or Safari.

In addition to your password, two-step verification (commonly abbreviated as 2FA) adds an extra layer of security to your Holded user login to ensure your account is protected. This type of SMS verification ensures that you are the only person who can access your account, even if someone knows your password.

Passwords can become vulnerable for reasons such as reuse or poor encryption, among others. Two-step verification ensures your user account is protected, even if your password is compromised. Therefore, this method improves the security of your Holded account and all the information stored in it.

When you want to access your Holded account, you will have to provide two pieces of information: your password and the six-digit verification code that is automatically sent to your phone number or email. By entering the code, you are verifying that you trust the device from which you are accessing your Holded account.

After logging in, and as long as you use the same device (without browsing incognito or clearing cookies), you will not need to enter the code again for 30 days.

🚨 If you lose access to your email or phone number, please contact our team as soon as possible at [email protected], via the app, or the Holded website, so we can help you solve any security issues.

This process will activate the default two-step verification, that is, via email.

☝🏼 You will be able to activate the two-step verification as long as your plan is not a paid one. Otherwise, it will be activated automatically, with email as the default method.

Although the default channel to receive the verification code is email, if you have a paid plan, you can additionally configure your profile to receive it by SMS text message.

Even if you enable SMS reception, it will not be necessary to enter both codes each time you log in. You will continue to use only one, and you will also have an additional method of access, as a kind of security backup in case you do not receive the email for any reason.

To activate SMS verification, once email verification is activated, follow these steps to activate it by SMS:

To protect your data and secure your account, we are making two-step email verification mandatory. For this reason, once activated, it will not be possible to deactivate it.

In case you need to change the phone number associated with 2FA in your Holded account, you must deactivate 2FA by SMS, and activate it again, using the new number. If you cannot deactivate it, contact our support department.

🚨 In case you lose access to your original phone number or device, or for any reason are unable to disable and re-enable SMS verification, please contact our customer support team via the app or our website.

If you don't want to use a password manager, there are other options available, such as logging in using your Google, Apple, or Facebook accounts, which are always better options than reusing passwords. Learn how to use them here.

Always update the phone number associated with your Holded account. The phone number must be correct in order to receive your account access verification code if 2FA for your Holded user login is enabled.

Learn how to change your phone number here.

Your phone number is tied to a physical device. We also recommend that you establish passwords or locking systems on your mobile devices and computers to prevent unauthorized access.

In the event of theft or loss, we advise you to take the necessary measures to prevent any malicious use from the lost mobile device.