Manage refunds at the POS

Learn how to make returns.

Camilla avatar
Written by Camilla
Updated over a week ago

💎 To correctly use this functionality you will have to activate the Paid Gem Point of Sale, available at Holded Store , in addition to downloading the Holded POS app for tablets iOS or Android .

For each refund, a rectifying sale will be created with its respective entry.

  1. Access the sidebar by clicking the three line menu (☰)

  2. Click on Sales history

  3. Select the sale you want to modify

  4. Press the Refund Items


  5. Select the items you need to refund

  6. Press Continue

  7. Modify quantities and prices as you need

  8. Complete the operation

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