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Troubleshooting: creating a substitution amendment sale
Troubleshooting: creating a substitution amendment sale

Follow the steps below and generate a replacement sales invoice.

Camilla avatar
Written by Camilla
Updated over a week ago

What is the problem?

Create an amendment sale by substitution and process it to the SII or TicketBAI.

How to solve it

  1. Create an invoice as explained here

  2. Send it to the SII or approve it for processing to TicketBAI

  3. Duplicate the invoice

  4. Set the amount of the duplicated invoice to negative

  5. Send it to the SII or approve it for processing to TicketBAI

  6. Select the original invoice and convert it into a sales amendment invoice

  7. Set the new amount to be corrected to negative

  8. Edit the SII/TicketBAI fields and select Substitution

  9. Send it to SII or approve it for processing to TicketBAI


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